Returns

14 days to send back anything unused, in its wrapping.

What can come back

  • Anything unused, in its wrapping, within 14 days of delivery.
  • Something that arrived damaged: we replace it or refund you, your choice.
  • Refunds within 5 working days of it reaching us.

Who pays the postage

We do, if it arrived damaged. Otherwise the cost of sending it back is yours.

What cannot come back

A kit that has been built, and a print that has been framed.

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